Peter Windle » Service Design

Peter Windle

Digital StrategiestRikon
Website: Rikon
Photo of Peter Windle

Biographical Info

I am a Digital Strategist based in RIKON in Waterford Institute of Technology with over 10 years of experience working for startups, web development companies and Ireland’s largest content producer RTÉ. I also 17 years of experience in the radio and media industry. My position in RIKON is focused on helping clients across all sectors exploit the Internet as a route to market and to assist them in developing a strategy that will shape how they do business online.

I provide a range of consultancy services including online channel reviews, customer engagement and internationalisation strategies and I liaise with third party developers to ensure my clients get the maximum return on investment for any design or digital project. My work in RIKON is focused on three main areas; business strategy, mechanisms for customer/client engagement and optimising our client’s digital footprint. At the end of a project my clients will have a detailed, bespoke Digital Strategy, a roadmap including timelines for delivery and support with implementation and training. It’s all about empowering clients by giving them the information and tools they need to increase performance and return on investment across their digital channels.

Categories: Design Management, Service Design